Digital-first customers – differentiation, growth & engagement

  • Digital commerce capability investment. Which priorities have changed in recent times
  • Next generation customer connection & open commerce – what good will look like
  • CX to DX: Delivering more personalised experiences which meet changing consumer behaviours and expectations


Pip Marlow, CEO, Salesforce Australia and New Zealand

Don Meij, Group CEO and Managing Director, Domino's Pizza Enterprises

Paul Smith, Technology Editor, The Australian Financial Review

Eric Wilson, Founder and CEO, Xinja Bank