AFR Future Briefings
Business meets the future in The Australian Financial Review’s flagship new event series on technology, transformation and the future of work.
Through a series of incisive seminars, we invite business leaders to learn about the technological advances and cutting-edge research that are poised to shape the future of our economy and our workplaces – and the opportunities for forward-thinking organisations right now.
The rapid advance of technology is fundamentally reshaping the way that we consume information, products and services. From augmented and virtual reality, voice commands and drone delivery to self-stocking “smart homes”, 3D printing and the computer-brain interface, technologies once belonging to the realm of science fiction will increasingly be part of the everyday shopping experience.
The dizzying pace of change will have tremendous consequences for all customer-facing businesses – but the scope and complexity of technological change can make it difficult to anticipate challenges and identify opportunities in a world of connected consumers.
The Australian Financial Review’s Future Briefings webcast on Connected Consumers will bring together researchers, investors, entrepreneurs and pioneering business leaders to provide 360º expert advice on the future of the customer experience – and the opportunities to collaborate and seize the advantage right now.
The third event in the Future Briefings breakfast series has been reimagined as a special edition virtual event on Connected Consumers. The webcast is available exclusively to Financial Review subscribers.
Live from 10am AEST Tuesday September 29, 2020 and on-demand
Minister for Industry, Science and Technology
Salesforce Australia and New Zealand
Group CEO and Managing Director
Domino's Pizza Enterprises
Community Operations Director, ANZ and North Asia
Head of Policy and Government Affairs
Gilbert + Tobin
Founder and CEO
Dr Billy Sung
Research Lead, Consumer Research Lab
Prof Marek Kowalkiewicz
Director, Centre for the Digital Economy
The Australian Financial Review
|10:00 am||Welcome|| Paul Smith, Technology Editor, The Australian Financial Review
|10:05 am||Reshaping the way we consume information, products and services|| Karen Andrews, Minister for Industry, Science and Technology
|10:10 am||Lifting the digital capability for business|| Stephen Rue, CEO, NBN Co
|10:25 am||Keynote | Disrupting the status quo and creating great connected experiences|| Mark Capps, Community Operations Director, ANZ and North Asia, Uber
|10:50 am||Panel | Digital-first customers – differentiation, growth & engagement|| Pip Marlow, CEO, Salesforce Australia and New Zealand
Don Meij, Group CEO and Managing Director, Domino's Pizza Enterprises
Paul Smith, Technology Editor, The Australian Financial Review
Eric Wilson, Founder and CEO, Xinja Bank
|11:25 am||Achieving your digital and open-commerce vision in a changing data landscape|| Charles Coorey, Partner, Gilbert + Tobin
|11:35 am||Panel | 360 Insights and Q&A | Moonshot thinking & emerging technology innovations|| Alex Spinelli, CTO, LivePerson
Margaret Nagle, Head of Policy and Government Affairs, Wing
Prof Marek Kowalkiewicz, Director, Centre for the Digital Economy, QUT
Dr Billy Sung, Research Lead, Consumer Research Lab, Curtin University
Yolanda Redrup, Technology Journalist, The Australian Financial Review
|12:20 pm||Event close|